Job Description
Job Description
As Head of IT Platform & Services, you will ensure that Brainlab's IT foundation is reliable, secure, and scalable — enabling our global workforce to work efficiently across 25 locations worldwide. You will lead the Service Desk, Network, Infrastructure, and Workplace teams, setting the standard for IT service excellence while driving strategic initiatives in IT security and compliance. As an experienced manager you steer, coordinate and support a group of senior team leads. Reporting to the leader of the Global IT Division, you will be a key member of the D&IT leadership team and a critical enabler of Brainlab's growth.
Areas of Responsibility
Service Desk & IT Support
- Set the strategic direction for a high-performing, customer-centric global Service Desk organization, and hold the team lead accountable for operational exc...