Job Description
Global Operations Leadership
Oversee day-to-day operations of all FaceFit studios (owned & franchised)
Define and implement standard operating procedures across regions
Build systems for studio efficiency, trainer performance, and client experience
Country & Area Oversight
Supervise Country Managers, Area Managers, and Studio Supervisors
Review weekly performance KPIs and troubleshoot local challenges
Set benchmarks for success in each market, adapted to local dynamics
Franchise Support & Quality
Ensure franchisees receive proper onboarding, training, and brand playbooks
Lead QA audits and enforce compliance with brand standards
Serve as a key point of contact for franchise operations and issue resolution
Expansion Execution
Coordinate launch of new studios (owned/franchise) from fit-out to hiring
Approve ...
Oversee day-to-day operations of all FaceFit studios (owned & franchised)
Define and implement standard operating procedures across regions
Build systems for studio efficiency, trainer performance, and client experience
Country & Area Oversight
Supervise Country Managers, Area Managers, and Studio Supervisors
Review weekly performance KPIs and troubleshoot local challenges
Set benchmarks for success in each market, adapted to local dynamics
Franchise Support & Quality
Ensure franchisees receive proper onboarding, training, and brand playbooks
Lead QA audits and enforce compliance with brand standards
Serve as a key point of contact for franchise operations and issue resolution
Expansion Execution
Coordinate launch of new studios (owned/franchise) from fit-out to hiring
Approve ...