Helpdesk Agent - Reading, Berkshire

Helpdesk Agent - Reading, Berkshire, RG1 8DB

Contract: PermanentSalary: We are offering a salary starting of 27,000 per annumHelpdesk Agent Developer Services
Put customers at the heart of every conversation
Are you passionate about delivering great customer service? Do you enjoy solving problems and thinking on your feet in a fast-paced environment? If so, wed love to hear from you.
As a Helpdesk Agent within Developer Services, youll be the first point of contact for our customers, supporting them across both clean water and wastewater journeys. Every day is different, with a high volume of calls and queries to manage, so youll need to stay organised, adaptable and focused on getting it right first time.
What youll be doing as a Helpdesk Agent
In this role, youll turn customer enquiries into meaningful outcomes by finding the right solutions while building your knowledge of our services and proce...

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