Helpdesk Analyst

NCS Global Technology Sdn Bhd

📍 Bayan Lepas, Penang, Malaysia

Full-time Computer Occupations Posted February 22, 2026

Job Description

Description
Attend to customers' enquiries from Asia Pacific countries.
Process quotation for customers.
Perform data analysis from information collected.
Communicate with customers through tele-communication and emails.
Allocate resources according to the level of significant.
Qualification
Candidate must possess at least Diploma in Computer Science/Information Technology, Business Administration, or equivalent.
Knowledge in Ms Outlook, Excel , Words.
Able to communicate with all levels of customers in a professional and articulate manner.
Required language(s): English.
Willing to work on shift schedule 2pm to 11pm daily.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time position(s) available.