Helpdesk Associate - Technical Troubleshooting

NTT

📍 Noida, Uttar Pradesh, India

Full-time Computer Occupations Posted June 20, 2026

Job Description

JOB DESCRIPTION

Req ID: 373558 

We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Roles and responsibilities

Position's General Duties and Tasks Required.

  • Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives.
  • Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
  • Shift: Rotational shift. Qualification: Graduate with relevant experience/knowledge i...