Helpdesk Engineer, Corporate IT (MY)

About The Team

Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable networks and reliable IT systems.

Job Description

• Provide day‑to‑day technical support to end users and ensure the smooth running of computers, network devices and printers.
• Troubleshoot and resolve end‑user application issues, maintain and update technical support documentation.
• Handle asset management, maintain inventory and liaise with vendors.
• Maintain and monitor office network infrastructure, IT security and antivirus tools.
• Perform first‑level troubl...