Helpdesk Support Analyst (Level 1)

Robert Half

📍 Mount Waverley, Victoria, Australia

Full-time Computer Occupations Posted March 01, 2026

Job Description


The Company

Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.

The Role

As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.

Your Skills & Experience

  • Experience with dealing with end users
  • Experience within a corporate environment
  • Ability to deal with high volume tickets
  • Ability to problem solve and learn on the job
  • Exceptional communication skills
  • About you

    You are a people person with a genuine passion for helping others. Even better, you know when to skip the tech...