Job Description
Home Loan Specialist
Exciting Work Environment
Long Term Career Opporutnity
Our client is looking for a Digital Home Loan Specialistwith lending customer experience in retail mortgages.
You will provide service and build relationships with current and prospective customers in the home lending space.
Duties
· Provide inbound/outbound support about the product during all steps of the customer’s journey
· Assist with digital loan application processes and underwrite loans
· Resolve customer issues and complaints
· Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts
· Flexibility to work on a roster system, Monday to Friday
Skills and experience
· You must have a passion for customer service, and be a strong communicator with proven negotiation experience.
· Proactive at solving problems and achi...