Job Description
Overall Goals
Act as a host in the lounge, providing excellent service to guests throughout their stay, and offering information and tips about the destination. As a Host, you always adhere to Scandic’s values, policies, and Code of Conduct, and you comply with the Scandic Go Employee Handbook.
Reports to Hospitality Manager
Main Responsibilities
- Welcome guests upon arrival and assist with check-in and answer questions as needed.
- Complete and verify items on the daily checklist, including guest arrivals and tasks related to check-ins and check-outs.
- Assist guests with check-out as necessary.
- Verify guest identification upon arrival/check-in.
- Sales of food and beverage offerings, including alcoholic beverages.
- Preparation of breakfast and snack offerings.
- Order food supplies in accordance with forecasted needs, ensuring cost-efficiency and mínimal waste.
- Ensure cleanliness, organization, and proper maintenance of the lounge bar and lounge...
Act as a host in the lounge, providing excellent service to guests throughout their stay, and offering information and tips about the destination. As a Host, you always adhere to Scandic’s values, policies, and Code of Conduct, and you comply with the Scandic Go Employee Handbook.
Reports to Hospitality Manager
Main Responsibilities
- Welcome guests upon arrival and assist with check-in and answer questions as needed.
- Complete and verify items on the daily checklist, including guest arrivals and tasks related to check-ins and check-outs.
- Assist guests with check-out as necessary.
- Verify guest identification upon arrival/check-in.
- Sales of food and beverage offerings, including alcoholic beverages.
- Preparation of breakfast and snack offerings.
- Order food supplies in accordance with forecasted needs, ensuring cost-efficiency and mínimal waste.
- Ensure cleanliness, organization, and proper maintenance of the lounge bar and lounge...