Job Description
Role Purpose:
The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.
Key Responsibilities:
Schedule dining reservations (if applicable) and arranges parties or special services for diners and inform the Restaurant Manager for him to coordinate the needed preparations and necessary set-ups.
Greet arriving customers with a friendly and welcoming approach, seat them, provide menus and ask if they wish to have specific beverage as they wait for the waiter/waitress to serve them.
Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness all the time
Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive.
Collect customers’ information (names, phone numbers, e...
The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.
Key Responsibilities:
Schedule dining reservations (if applicable) and arranges parties or special services for diners and inform the Restaurant Manager for him to coordinate the needed preparations and necessary set-ups.
Greet arriving customers with a friendly and welcoming approach, seat them, provide menus and ask if they wish to have specific beverage as they wait for the waiter/waitress to serve them.
Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness all the time
Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive.
Collect customers’ information (names, phone numbers, e...