Hotel Front Desk Agent

On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

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Job Description

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Greet and check in guests promptly and efficiently.
• Assist guests with inquiries, complaints, and requests for information.
• Process reservations and maintain accurate records of room availability.
• Handle cash and credit transactions securely.
• Coordinate with housekeeping and maintenance to ensure guest satisfaction.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 1–2 years in a customer service role.
• Skills and Competencies: Proficient in English, excellent customer service skills, strong communication and interpersonal skills.
• Qualities and Traits: Friendly, approachable, and detail-oriented.
• Respo...