Job Description
**Description:**
**Duties and responsibilities related to the Housekeeping Coordinator role:**
+ Act as the central **communication point** for the department, answering phone calls and managing radio communications to dispatch housekeeping staff effectively.
+ Manage and log all incoming **guest requests** (e.g., for extra amenities, towels, or special cleaning) and ensure they are assigned and completed promptly.
+ Update the hotel's **Property Management System (PMS)** in real-time with room status changes (e.g., from dirty to clean and inspected), ensuring the Front Office has accurate information for check-ins.
+ Coordinate closely with the **Front Office** to prioritize rooms for VIP arrivals, early check-ins, and manage any room discrepancies.
+ Liaise with the **Engineering** department by logging maintenance requests for issues found in guest rooms or public areas and tracking their completion.
...
**Duties and responsibilities related to the Housekeeping Coordinator role:**
+ Act as the central **communication point** for the department, answering phone calls and managing radio communications to dispatch housekeeping staff effectively.
+ Manage and log all incoming **guest requests** (e.g., for extra amenities, towels, or special cleaning) and ensure they are assigned and completed promptly.
+ Update the hotel's **Property Management System (PMS)** in real-time with room status changes (e.g., from dirty to clean and inspected), ensuring the Front Office has accurate information for check-ins.
+ Coordinate closely with the **Front Office** to prioritize rooms for VIP arrivals, early check-ins, and manage any room discrepancies.
+ Liaise with the **Engineering** department by logging maintenance requests for issues found in guest rooms or public areas and tracking their completion.
...