Housekeeping - Order Taker

Hilton

📍 West Province, Morocco, Morocco

Full-time other-general Posted March 01, 2026

Job Description

As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

**What will I be doing?**

As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:

+ Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
+ Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
+ Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
+ Responds to all emergency call which includes monitoring the alarm system
+ Dispatching and directing the proper crafts to the location, notifying other departments and t...