Hub ICT Technician - Midlands

Job Title: Hub ICT Technician

Location: Predominantly based at E-ACT Heartlands Academy with regular travel to other Midlands academies.

Key Responsibilities

• Operating the ICT Helpdesk effectively and responding to/resolving calls within agreed timescales
• Providing support for ICT queries with escalation to third party suppliers when necessary
• Assist with the maintenance of ICT hardware and equipment to the required levels including repair where appropriate.
• Maintain the detailed inventory and asset register for all hardware, software, cabling, consumables and system diagrams
• Assist with the day to day running of the network

Pay Range

SCP 12 - 16 £28,598 - £30,518

Hours

37 hours per week, 52 weeks per year

Employment Type

Permanent

Qualifications and Skills

• Recognised ICT qualification or equivalent demonstrable experience
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