Hybrid Backoffice CX Analyst: Process & Escalations

A leading mobility technology platform is seeking an analytical thinker for process optimization in the Backoffice CX team in Mexico City. The role involves managing end-to-end Backoffice processes and enhancing operational efficiencies. Candidates should possess strong experience in CX roles, an understanding of process design, and business-level English for effective stakeholder communication. Join a company committed to innovation and inclusive values, shaping the future of mobility services.
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