Hybrid Customer Experience Specialist | Proactive Support

Xero is hiring a Customer Experience Specialist in Napier, New Zealand, to enhance small businesses through high-quality customer support. This role involves acting as a brand ambassador and providing guidance via multiple channels.

The ideal candidate will possess service experience, clear communication skills, and a proactive approach in a team-oriented environment. The position offers a hybrid work arrangement requiring three days in the office and includes opportunities for growth and learning.