Hybrid WFM Realtime Analyst – Data-Driven Ops

ENMAX

📍 Calgary, AB, Canada

Full-time Other-General Posted February 24, 2026

Job Description

ENMAX is seeking a Workforce Management Realtime Analyst to join their team in Calgary. This pivotal role monitors agent performance, manages outbound dialer activities, and provides reporting for continuous improvement. Ideal candidates will have a diploma or degree with relevant experience, alongside strong communication and analytical skills. This position offers a hybrid working model, fostering both in-office and remote work to support a dynamic work environment.
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