IEP Support Officer Specializing in Indigenous Program Services
I
Indigenous Lands & Resources Today
📍 ottawa, on, Canada
Job Description
Support Indigenous communities as an IEP Support Officer. Process claims and applications while providing client service excellence in a collaborative work setting.
This role centers on handling Indigenous Entrepreneurship Program applications, ensuring that all procedures are followed accurately and client services are delivered effectively. You will need 1-3 years of client service experience to thrive in fostering relationships with Indigenous Financial Institutions while adhering to established policies and regulations.
Key Responsibilities:
• Process claims and applications within defined timelines
• Maintain accurate client and project files
• Provide policy guidance to IFI staff
• Respond promptly to client inquiries via calls and emails
• Collaborate on cross-department initiatives and projects
Requirements:
• Minimum 1-3 years in a client-facing role
• Preference for a College Diploma in Administration
• Advanced skills in Microsoft Office esse...
This role centers on handling Indigenous Entrepreneurship Program applications, ensuring that all procedures are followed accurately and client services are delivered effectively. You will need 1-3 years of client service experience to thrive in fostering relationships with Indigenous Financial Institutions while adhering to established policies and regulations.
Key Responsibilities:
• Process claims and applications within defined timelines
• Maintain accurate client and project files
• Provide policy guidance to IFI staff
• Respond promptly to client inquiries via calls and emails
• Collaborate on cross-department initiatives and projects
Requirements:
• Minimum 1-3 years in a client-facing role
• Preference for a College Diploma in Administration
• Advanced skills in Microsoft Office esse...