Job Description
Role Details
Location: Metro Manila
Work Arrangement: Hybrid (Mostly Work From Home)
Contract Duration: Permanent
Training Schedule: Monday to Friday, shifting schedule
Expected Start Date: ASAP
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep.
More than that, Crescendo is about people. We don't just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let's build the future of customer experience together.
Welcome to Crescendo. Welcome to what's next.
The Role
As the Implementation Specialist, you will play a pivotal role in managing and optimizing our Zendesk platform along with all other tools used by the team. You will oversee...