Job Description
Position Overview
TrustArc is seeking an experienced Implementation Team Lead to drive successful customer onboarding and product adoption within our mid market segment and lead a team of Implementation managers. This role combines hands-on implementation expertise with team leadership, ensuring our mid-market customers achieve rapid time-to-value with TrustArc's privacy management solutions.
What You'll Do
- Team Leadership & Management: Lead, train, and mentor a team of Implementation managers responsible for deploying a variety of applications in the TrustArc privacy management tech stack fostering a culture of excellence, collaboration, and continuous improvement.
- Manage team capacity planning, resource allocation, and workload distribution to optimize project delivery and team performance.
- Conduct regular 1:1s, performance reviews, and professional development planning with team members
- Establish and track...