Import Customs Supervisor

Contract: Permanent

Hours: Monday – Friday

Location: Northampton

Purpose Of the Role:

Reporting to the Import Customs Manager, the Import Customs Supervisor ensures the import customs team runs efficiently, compliantly, and in line with all regulatory requirements. With a strong focus on road‑freight clearances, the role is responsible for delivering a high‑quality service to customers across a range of export processes. A key part of the position is supporting new team members, refining workflows, and driving continuous improvement to optimise team performance.

Responsibilities

• Supervising the import customs team in a fast‑paced environment
• Managing daily import operations when the Import Customs Manager is absent
• Providing effective customs solutions to meet service and operational deadlines
• Reviewing and improving processes without compromising quality
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