Incident Lifecycle Coordinator
DXC Technology Inc.
📍 bogotá, bogotá, d.c., Colombia
Job Description
Job Description:
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
We are seeking a detail-oriented Incident Lifecycle Coordinator to support the end-to-end management of infrastructure incidents, ensuring timely resolution and effective communication throughout the incident lifecycle. This role plays a key part in maintaining service stability by coordinating incident response activities, supporting troubleshooting efforts, and ensuring accurate documentation and reporting.
The ideal candidate will have foundational experience in infrastructure services , strong analytical skills, and the ability to collaborate ef...