Incident & Problem Management Lead

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This range is provided by Mexa Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

Incident & Problem Management Lead — London (Hybrid – 2-4 times/month in the office)

Managed Services Environment

You’re not just good under pressure — you lead when the pressure’s on. When things break, you bring structure. When incidents escalate, you bring clarity. And when patterns emerge, you make sure they don’t become recurring problems. You are calm, credible, and confident — especially when others aren’t.

But this isn’t just an opportunity to keep the lights on, you’ll be actively helping to transform, reshape and set up a whole new incident & problem process to help improve the overall service offering to the external clients.

This is your opportunity to join a leading Managed Services Provider in a ...