Incident Response Associate

DomainTools is the global leader for internet intelligence and the first place security practitioners go when they need to know. The world's most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape. DomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain, website and DNS data to provide immediate context and machine-learning driven risk analytics delivered in near real-time.

As an Incident Response Associate, you will be a frontline defender of our digital infrastructure. You'll ensure optimal system performance and provide swift, effective technical support, contributing to a secure and efficient environment.

Key Responsibilities:

Customer & End User Support:

• Provide outstanding customer service by resolving hardware and software issues promptly, accurately and professio...