Industry Expert

ThoughtWorks

📍 India, India, India

Employee Business Operations Specialists Posted March 01, 2026

Job Description

Job responsibilities


As a part of the Knowledge Management team, you will be responsible for:

  • Support content curation process by anonymising content to make it reusable and format content to meet our global standards.

  • Work with senior members to maintain and publish content to Knowledge Management platforms. Follow established document workflow standards for publishing and processing content on the portals. 

  • Sharing and labelling content using standard categorization and ensuring accurate display. 

  • Assist in implementing KM guidelines across Google drive settings, naming conventions, searchability and promotion on AI tools such as Glean, NotebookLM. 

  • Follow Thoughtworks standards for creating web pages. Check and ensure completeness and accuracy of deliverables, brand and site rules governing Knowledge Management portals. 

  • Maintain a work queue for managing work and keep transparency in ass...