Information Developer (Technical Writer) – Storage

The candidate will produce high-quality documentation that contributes to the overall success of our storage products.

Your role and responsibilities

• Develop online, customer-facing technical documentation and other educational content in English.
• Research and design content based on user scenarios by understanding personas, delivering content for design iterations, developing, and clarifying UI terms, actively contributing to design reviews, and conducting user testing/research to validate content.
• Work with Product Management, Development and Test teams to understand the IBM domain, products, and functionality, and develop excellent walk-through guides and product and feature documents.
• Collaborate with other senior technical writers to iterate on and improve team processes.
• Work independently to source training, research, and other resources to develop content. To seek information and clarification whenever needed...