Information Technology Executive

Overview

Technical Support – minimum 3-8 Years industry experience. Strong command of both spoken and written English, along with fluency in Mandarin, enabling effective communication and support for Mandarin-speaking clients.

Knowledge of Commvault Product Portfolio or any other Data Protection Solution will be desirable. Experience working in SaaS environment is preferable. Proficient knowledge of Microsoft Exchange, SQL Server and O365, with the ability to troubleshoot and address issues confidently. Knowledge or experience in Microsoft SharePoint is desirable. Expert knowledge on Active Directory, EntraID services with troubleshooting skills. Intermediate to advanced understanding of network principles with familiarity with network debugging tools like Wireshark, tcpdump, and others. Experience with storage concepts such as SAN/NAS, and the capacity to troubleshoot storage-related problems effectively. Intermediate to advanced understanding of Windows/Linux ...