Information Technology Help Desk

ECLARO

📍 Philippines, Philippines, Philippines

Full-time PRB Posted March 01, 2026

Job Description

Customer Experience IT Expert

For Local Employment (Philippines)


We are looking for a Customer Experience IT Expert to support a growing global user base of dental professionals. In this role, you’ll work closely with doctors and their staff to deliver best-in-class technical support for advanced scanning hardware and proprietary software used in modern digital dentistry.


This position is ideal for a technically strong, customer-focused IT professional who enjoys hands-on troubleshooting, collaborating with engineering teams, and working in a fast-paced, high-growth environment.


What You’ll Do

  • Provide high-quality technical support via phone, chat, and email for client-facing software and hardware
  • Troubleshoot and support Windows 10 and Windows 11 desktop environments
  • Serve as a product expert for 3D scan...