Job Description
Role Overview
Syntage is seeking an IT & Automation Manager to serve as the technical owner of our internal systems, IT infrastructure, and process automations. This role bridges the gap between business operations and technology. You will act as an internal consultant outlining high-level technical strategies, while also personally executing the hands-on development—including software integrations, AI adoption, and workflow automations. Additionally, you will manage the company’s foundational cybersecurity posture and day-to-day IT administration.
Key Responsibilities
Business Process Engineering (Core Expectation)
- Conduct needs assessments with department leads to identify operational bottlenecks and manual processes.
- Translate non-technical business requirements into actionable architectural designs and technical scopes.
- Act as an internal consultant, proposing ROI-driven t...