Information Technology Operations Engineer
ECLARO
📍 Taguig, Taguig, Philippines
Job Description
About the Role:
The Senior IT Operations Engineer is responsible for ensuring the stability, reliability, and operational readiness of critical business systems. This role supports critical daily cycle processes, assists users with production issues, and maintains visibility into cloud infrastructure. The ideal candidate is a strong technical contributor with experience troubleshooting complex issues, automating workflows, and proactively monitoring cloud environments. This position requires excellent problem-solving skills, strong collaboration, and a deep understanding of modern IT operations, security, and cloud architecture.
ESSENTIAL JOB FUNCTIONS
• Provide advanced technical support, configuration, and troubleshooting for core applications, acting as a Tier-2 resource for escalated Service Desk issues, using a deep understanding of IT ecosystem tools to resolve problems efficiently.
• Utilize...