Infrastructure and Cloud Engineer

Our client, a leading BPO company based in Durban, is looking to fill the position of Infrastructure & Cloud Engineer.

Purpose of the Role

The Infrastructure & Cloud Engineer is responsible for the design, implementation, and day-to-day management of the organisation’s hybrid IT infrastructure, including cloud platforms, networking, telephony, backup systems, and monitoring. Operating within a 600-seat BPO call centre environment, this role ensures high availability, performance, scalability, and security of all infrastructure services supporting 24/7 contact centre operations.

This is a hands‑on technical role with a strong focus on maintaining uptime, supporting business continuity, and enabling operational efficiency across the group.

Key Responsibilities

Cloud Infrastructure & Platform Management:

• Design, deploy, and maintain cloud infrastructure across Azure, AWS, and/or GCC environments
• Mana...