Inside Sales And Customer Service Representative

Job Title: Inside Sales & Customer Service Representative

Industry: Electrical & Low Voltage Contracting

Location: Listowel, ON

Employment Type: Full-Time

Position Overview

We are seeking a proactive and detail-oriented Inside Sales & Customer Service Representative to support our electrical and low voltage contracting operations. This role is responsible for managing service requests, assisting with service ticket workflow, driving maintenance agreement sales, and delivering exceptional customer experience from initial contact through post-service follow-up.

The ideal candidate is highly organized, customer-focused, and comfortable balancing administrative coordination with sales and marketing responsibilities.

Key Responsibilities

Customer Service & Communication

• Serve as the primary point of contact for incoming customer inquiries via phone, email, and on...