Job Description
Inside Sales Representatives communicate with customers to understand their needs and generate new leads. Other duties and responsibilities of Inside Sales Representatives include:
Job Responsibilities :
- Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups
- Communicating with customers to understand their needs and requirements and identify sales opportunities
- Answering customers' questions, resolving their concerns and providing additional information via calls and emails
- Explaining and demonstrating the functions and features of products and services
- Maintaining and improving the database of prospects
- Researching for new leads
- Keeping up to date with product and service information and competitor offers
- Upselling products and services
- Routing qualified opportunities to the appropriate sales executives for further development and closure