Inside Sales Representative

Position Summary

The Inside Sales Representative holds a vital role in supporting organizational sales objectives and strengthening customer satisfaction within the established Powertec and Ohio Electric Motors customer base. This position serves as the primary point of contact for assigned accounts and is responsible for ensuring timely communication, accurate dissemination of information, and consistently high-quality customer experience.

This role is based in Charlotte, NC and reports directly to the Product Manager.

Principle Duties and Responsibilities

• Manage and nurture existing customer accounts, ensuring clear communication, timely support, and a high-quality customer experience.
• Build and maintain strong, trust-based relationships through responsiveness, professionalism, and a solution-oriented approach.
• Proactively engage customers regarding open orders, ...