Job Description
Epson is a world leader in printer and projector technology, with leading positions in a number of market segments in Australia. We have ambitious future plans and have invested in a brand new Distribution and Customer Support Centre to prepare for future growth based in Yennora. To help us, we now need a new member in our Customer Service team.
The role reports to the Service and Support Manager and duties include:
- Plan, schedule and coordinate printer solution installations in line with agreed customer requirements, timelines and business priorities.
- Proactively lead installation planning activities, including organising and facilitating planning discussions with relevant internal stakeholders (e.g. service, logistics, sales and customers).
- Liaise with internal stakeholders to ensure all installationârelated information is accurately captured, documented and received, including orders, preâinstallation requirements and delivery document...