Job Description
Our Client is a legal firm dedicated to providing exceptional legal services. They are seeking a professional who excels in communication and can efficiently handle intake calls and manage outbound interactions.
Job Description:
Our Client is seeking a Legal Intake Specialist who is highly skilled in phone communications. This full‑time role involves both receiving intake calls and making outbound calls, particularly to insurance companies to initiate claims.
Responsibilities of the role:
- Handle inbound intake calls with professionalism and efficiency.
- Conduct outbound calls to insurance companies to start claims.
- Maintain accurate documentation of all communications and claims processes.
- Coordinate with internal legal teams to ensure seamless case management.
Required Experience and Qualifications:
- Previous experience in a legal or customer service setting is preferred. ...