Job Description
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Where do you fit in?
The Customer Operations Intern will work on strategic projects aimed at shaping the Customer Operations of the future. Interns will be assigned to a business challenge and grouped into teams of 3–4 members. Each team will receive guidance from a Customer Operations Lead/Mentor throughout the assignment.
The scope of the challenge may involve data, process, systems, people/culture, or a combination of these elements. Interns will analyze real-world operational dilemmas, propose recommendations, and deliver actionable insights to improve efficiency, customer experience or organisational competitiveness.