Intern – Customer Operations

Shell

📍 Malaysia, Malaysia, Malaysia

Full-time Other-General Posted February 28, 2026

Job Description

Selangor, Malaysia

Job Family Group:

Internship

Worker Type:

Interns (Fixed Term) (Trainee)

Posting Start Date:

February 13, 2026

Business Unit:

Experience Level:

Experienced Professionals

Job Description:

Where do you fit in?

The Customer Operations Intern will work on strategic projects aimed at shaping the Customer Operations of the future . Interns will be assigned to a business challenge and grouped into teams of 3–4 members. Each team will receive guidance from a Customer Operations Lead/Mentor throughout the assignment.

The scope of the challenge may involve data, process, systems, people/culture , or a combination of these elements. Interns will analyze real-world operational dilemmas, propose recommendations, and deliver actionable insights to improve efficiency, customer experience or organisational competitiveness.

What's the...