Internal Sales Admin Apprentice
C
Ct-Skills
📍 high wycombe, england, United-Kingdom
Job Description
- Handling incoming customer calls and emails professionally and confidently.
- Building and maintaining relationships with mechanical and electrical contractors and building merchants.
- Supporting the Regional Account Manager with customer communication and account activity.
- Proactively following up enquiries, quotations and customer requirements.
- Preparing and issuing accurate customer quotations in a timely manner.
- Processing sales orders and coordinating deliveries with internal teams.
- Maintaining accurate customer and project information within the CRM system.
- Ensuring all customer communication is logged clearly and consistently.
- Delivering a high standard of customer service at all times.
- Acting as a reliable point of contact between customers and internal departments.
- Helping to resolve basic customer queries and escalating where appropriate.
- Learning and correctly using com...