Summary:
Reporting to the Group Sales Manager – Front End-Receiving, the In-Store Pick-Up Outfitter will greet and assist customers in placing orders, check item availability, answer questions about new and previous orders, and solve any minor issues. During the order and pick-up process, process customer funds accurately and appropriately, while explaining additional company services and processes.
Responsibilities:
Provide legendary customer experience for every customer and promote company programsPlace orders on behalf of the customer in store, to get an item that may not be available in the store at the timeReceive In-Store Pick-Up orders that arrive in store from the Distribution CentreCall customers to inform them that their orders have arrivedHandle questions about how the In-Store Pick-Up process works to ensure the customer is well informedProcess gift card sales through the point-of-sale system ...