Job Description
- Participate in system requirement, design, implementation, testing and support of application solutions.
- Provide day-to-day application support, including incident resolution, root cause analysis, and performance optimization
- Develop and maintain integrations between disparate systems, reports, or APIs.
- Work closely with business users to gather requirements, analyze gaps, and translate business needs into technical solutions.
- Develop and maintain technical documentation, user guides, and standard operating procedures.
- Partner with solution vendors to review new features, provide actionable feedback and influence enhancements that align with business objectives.
- Apply strong analytical thinking to identify optimization opportunities and propose innovative solutions that enhance system performance and streamline processes.
- Design, execute, and manage detailed test cases covering functional and non-functional scena...