IT Business Analyst

Esync software services Sdn Bhd

📍 Bangsar, Kuala Lumpur, Malaysia

Full-time Other-General Posted March 01, 2026

Job Description

Key Responsibilities

  • Gather and analyze detailed requirements from stakeholders and operational teams to ensure a clear understanding of business needs and expectations.
  • Prepare comprehensive User Requirements Documents (URD) to serve as a blueprint for system development.
  • Document, organize, and maintain business processes, project requirements, and system changes to ensure accurate and accessible records for all stakeholders.
  • Work closely with stakeholders throughout the project lifecycle, including User Acceptance Testing (UAT), to ensure successful delivery of IT systems.
  • Develop and present insightful reports to project teams, highlighting key findings, progress updates, and recommendations.
  • Actively participate in project management activities, including planning, execution, and monitoring phases.
  • Communicate effectively with stakeholders at all levels to ensure consistent understanding of project objectives and...