IT Engineer (Data Services)

Micron

📍 Batu Kawan, Penang, Malaysia

Full-time Computer Occupations Posted March 03, 2026

Job Description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities:

  • Provide L2 support in incident, request, change and problem management related to database operations.
  • Provide operational support covering 24/7 and participate in Major incidents.
  • Ensure SLA for incidents and service requests are met with high quality of work.
  • Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met.
  • Install and upgrade database systems, apply patches and implement changes when required.
  • Diagnose and resolve database errors ensuring high availability of database systems.
  • Manage databases access, backups and ensure compliance to d...