IT Field Service Agent

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $94 billion in net revenue in 2025, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo’s product portfolio includes a wide range of enjoyable foods and drinks, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

The main objective of this role is to provide onsite support to users, infrastructure, and local operations. The role manages local IT asset and inventory, plans for refresh cycles; role addresses end user tickets and provides resolution where needed per end user expectations and communicates various notifications.

Provides second level support based on incidents and support request from Service ...