IT Help Desk/Service Desk Engineer
C
Copello Global
📍 romsey, south east england, United-Kingdom
Job Description
Copello are supporting a leading defence technology organisation in the search for a Service Desk Engineer to join a specialist support team delivering high-quality technical services across secure and mission-critical environments.
This role is based in Hampshire with hybrid working available (2 days onsite per week).
Provide 1st/2nd line technical support across hardware, software and specialist systems.
* Maintain technical documentation, reporting and knowledge base content.
* Background in IT service delivery, incident management and customer support.
* Knowledge of ITIL frameworks and service management processes.
*
This role is based in Hampshire with hybrid working available (2 days onsite per week).
Provide 1st/2nd line technical support across hardware, software and specialist systems.
* Maintain technical documentation, reporting and knowledge base content.
* Background in IT service delivery, incident management and customer support.
* Knowledge of ITIL frameworks and service management processes.
*