IT Helpdesk Specialist

Blackbird Interactive is a creative-fueled, future-driven, independent game studio where the best talent in the industry can find long-term careers to help grow their abilities while working on a wide range of projects. These include both world-class IPs and our own creations, across multiple platforms and genres.We’re looking for an IT Helpdesk Specialist to provide friendly, reliable frontline support for our studio. You’ll be focused primarily on employee onboarding/offboarding, day-to-day user support, endpoint setup, account provisioning, and keeping common issues moving through to resolution. You’ll work closely with the broader IT team and escalate more complex infrastructure issues when needed.This role is full-time in-studio (5 days/week), Monday–Friday in Vancouver.What you'll tackle:

Onboarding, Offboarding & Account Support

Prepare and set up workstations for new hires (imaging, software installs, peripherals, basic configuration).

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