Job Description
The Infrastructure Team is a global organization responsible for all critical infrastructure and cloud services, operating with a security- and automation-first mindset. We are at the forefront of enhancing our services, defining operational standards, and setting best practices across the companys infrastructure landscape.
Where You Come In
As a key leader in the Infrastructure Team, you will:
- Lead regional IT service operations, ensuring high availability, security, and operational excellence. You and your team will be held accountable for consistently delivering high-quality outcomes.
- Own and lead complex 2nd and 3rd tier support as a technical escalation point and subject matter expert across infrastructure platforms.
- Drive strategic initiatives to simplify and modernize infrastructure based on reduce, retire, re-platform principles.
- Partner with the Director of IT to maintain the IT roadmap, risk register, project plans, ...