Job Description
Job Summary
We are looking for an Onsite Support Engineer with a focus on IT, who possesses expertise in troubleshooting and resolving hardware and software problems.
Mandatory Skill-set
Degree or Diploma in Computer Science / Engineering or equivalent;
Minimum of 2 to 3 years of service desk / IT onsite support experience;
Good working knowledge on modern IT workplace environment such as laptop / desktop, printer, networking equipment, smart devices, Office Applications and others;
Able to handle multiple tasks simultaneously;
Technically competent with good analytical skills and good communication skills required for liaising with others.
Desired Skill-set
ITIL Certified;
Experienced with Saas ITSM Suite of Tools (ServiceNow, Remedy and Remedyforce).
Responsibilities
Responsible for Level 1 and Level 2 IT Onsite Support;
Provide remote or onsite support for hardware, software, email, printer, IP phone, smart devices, networks and other related s...
We are looking for an Onsite Support Engineer with a focus on IT, who possesses expertise in troubleshooting and resolving hardware and software problems.
Mandatory Skill-set
Degree or Diploma in Computer Science / Engineering or equivalent;
Minimum of 2 to 3 years of service desk / IT onsite support experience;
Good working knowledge on modern IT workplace environment such as laptop / desktop, printer, networking equipment, smart devices, Office Applications and others;
Able to handle multiple tasks simultaneously;
Technically competent with good analytical skills and good communication skills required for liaising with others.
Desired Skill-set
ITIL Certified;
Experienced with Saas ITSM Suite of Tools (ServiceNow, Remedy and Remedyforce).
Responsibilities
Responsible for Level 1 and Level 2 IT Onsite Support;
Provide remote or onsite support for hardware, software, email, printer, IP phone, smart devices, networks and other related s...