Job Description
Join a leading Technology Solutions firm in Toronto, Ontario, as an IT Operations Analyst IV. Enhance application and system support while focusing on operational risk reduction.
This senior analyst position requires 3-5 years of experience in IT operations to manage application availability and improve stability in production environments. Collaborate effectively with stakeholders for deployments, resolve production incidents quickly, and ensure client satisfaction through efficient incident management practices.
Key Responsibilities:
• Maintain service application/system availability and risk management
• Oversee incident management for rapid service outage resolutions
• Work closely on packaging and releasing applications
• Continuously enhance production environment stability
• Aid in development and testing of disaster recovery plans
Requirements:
• Bachelor’s degree or Technical Certificate required
• 3-5 years of relevant IT operations experience
This senior analyst position requires 3-5 years of experience in IT operations to manage application availability and improve stability in production environments. Collaborate effectively with stakeholders for deployments, resolve production incidents quickly, and ensure client satisfaction through efficient incident management practices.
Key Responsibilities:
• Maintain service application/system availability and risk management
• Oversee incident management for rapid service outage resolutions
• Work closely on packaging and releasing applications
• Continuously enhance production environment stability
• Aid in development and testing of disaster recovery plans
Requirements:
• Bachelor’s degree or Technical Certificate required
• 3-5 years of relevant IT operations experience