IT Operations Manager

MatchBox is urgently seeking an IT Operations Manager for a 6-month contract (high probability of renewal) opportunity for our New Westminster based public sector client. This is a hybrid position (2x per week in office and 3 days remote) where candidates must be located in the lower mainland.

Role Responsibilities

• Cross-functional engagement and stakeholder coordination
• Operational risk assessment and mitigation activities
• Oversight of enterprise technology platforms and operational services
• Service performance monitoring and process assurance
• Staff supervision, coaching, and resource coordination
• Third-party supplier and contract relationship management
• Financial planning, expenditure tracking, and efficiency initiatives
• Alignment of technology services with organizational priorities
• Governance support, reporting, and initiative coo...